01
Load your business knowledge
Upload FAQs, brochures, pricing notes, product pages, call scripts, and policies so Genie answers from approved material.
GenieAI Chatbot & Voice Bot Platform
Convert visitors before they leave.
Genie turns website, WhatsApp, and phone enquiries into qualified leads before a salesperson opens their laptop. It answers, qualifies, captures intent, and routes serious buyers to your team.
24/7
Always On
12+
Languages
3×
More Leads
Minutes
To Deploy
01What it does
Genie sits on your website and does the work a full sales team would do around the clock. Visitors arrive. Genie talks to them — through chat or voice — qualifies their intent, captures their details, and follows up automatically. No missed enquiries. No leads going cold at 2am. Just a continuous, intelligent engine that turns website traffic into a qualified pipeline. For SMBs, e-commerce stores, real estate agencies, and every business that knows its website should be doing more.
02Operating flow
02
Set qualification rules
Define what makes a lead worth human time: budget, location, urgency, use case, course interest, or appointment need.
03
Deploy channels
Add the website widget, connect WhatsApp Business, and switch on voice coverage for after-hours calls or campaign spikes.
04
Route and follow up
Qualified leads move to CRM, BOS, email, or WhatsApp with a summary, score, and next recommended action.
05
Improve from conversion
Orin learns which questions, objections, and follow-ups lead to revenue and sharpens future conversations.
03What it includes
01
Lead Capture Chatbot
Deploy a trained AI agent on your website in minutes. It greets every visitor, asks the right questions, and captures contact details before they leave — without a human being available.
02
AI Voice Bot
For businesses where a phone call still closes deals. Genie handles inbound calls intelligently — qualifying interest, answering common questions, and routing genuine prospects to your team.
03
Smart Lead Qualification
Not all enquiries are equal. Genie asks qualifying questions, scores intent, and separates serious prospects from browsers — so your team only calls the people worth calling.
04
WhatsApp Integration
The channel your customers already use. Genie deploys on WhatsApp Business with the same intelligence as your website — capturing, qualifying, and following up in the conversation they prefer.
05
Automated Follow-up
A lead captured is not a lead won. Genie follows up automatically — at the right time, in the right channel — keeping prospects warm until your team is ready to close.
06
Conversation Analytics
Which messages convert. Where visitors drop off. What questions come up most. The signal your team needs to improve the product, the pitch, and the page.
04Real-world use cases
E-commerce & D2C
How a residential developer uses Genie to convert property traffic into site visits
The result is faster response, cleaner accountability, and a team that spends more time on work that moves revenue or learning forward. Next step: visit /products/genie and start with the Growth tier if this use case matches your current scale.
Real Estate
How an online coaching company uses Genie to book qualified demo classes
The result is faster response, cleaner accountability, and a team that spends more time on work that moves revenue or learning forward. Next step: visit /products/genie and start with the Growth tier if this use case matches your current scale.
Coaching Institutes
How a clinic chain uses Genie to reduce no-shows and front-desk calls
The result is faster response, cleaner accountability, and a team that spends more time on work that moves revenue or learning forward. Next step: visit /products/genie and start with the Growth tier if this use case matches your current scale.
Education Institutions
How a D2C brand uses Genie to handle order and return questions on WhatsApp
The result is faster response, cleaner accountability, and a team that spends more time on work that moves revenue or learning forward. Next step: visit /products/genie and start with the Growth tier if this use case matches your current scale.
05Industry applications
- E-commerce & D2CCart recovery, product enquiries, purchase assistance.Genie reduces manual follow-up and gives the team a measurable operating signal in e-commerce & d2c.
- Real EstateProperty enquiries, site visit scheduling, buyer qualification.Genie reduces manual follow-up and gives the team a measurable operating signal in real estate.
- Coaching InstitutesAdmission enquiries, course qualification, parent communication.Genie reduces manual follow-up and gives the team a measurable operating signal in coaching institutes.
- Education InstitutionsStudent enquiries, counselling, follow-up automation.Genie reduces manual follow-up and gives the team a measurable operating signal in education institutions.
- Service BusinessesAfter-hours enquiry capture, quote qualification.Genie reduces manual follow-up and gives the team a measurable operating signal in service businesses.
- HealthcareAppointment booking, patient triage, follow-up reminders.Genie reduces manual follow-up and gives the team a measurable operating signal in healthcare.
06Pricing
Starter
₹999/month
Starter is built for businesses deploying ai-powered chatbots for customer support, lead capture, or internal q&a.
- · 1 active bot
- · 500 conversations/month
- · Pre-built templates
- · Website embed
- · Email support
Recommended
Growth
₹2,499/month
Growth is built for businesses deploying ai-powered chatbots for customer support, lead capture, or internal q&a.
- · 3 active bots
- · 2,000 conversations/month
- · Custom conversation flows
- · WhatsApp & website integration
- · Priority email support
Scale
₹4,999/month
Scale is built for businesses deploying ai-powered chatbots for customer support, lead capture, or internal q&a.
- · Unlimited bots
- · 10,000 conversations/month
- · Advanced NLP customisation
- · Multi-channel deployment (web, WhatsApp, app)
- · Dedicated onboarding session
Enterprise
Custom
Enterprise is built for businesses deploying ai-powered chatbots for customer support, lead capture, or internal q&a.
- · Everything in Scale
- · Dedicated infrastructure
- · Custom SLA
- · On-premise or private cloud deployment
- · SSO & enterprise security
07Orin + integrations
Intelligence that compounds across the suite.
Genie uses User Intelligence, Knowledge Graph, Failure Memory, and Market Signal. If Orin sees that Chennai real estate buyers ask about UDS before booking visits, Genie starts surfacing that answer earlier across similar project bots.
Orin strata
Layer 1Layer 2Layer 3Layer 4
Integrations
WhatsApp Business
Integration
BOS CRM
CRM
Zoho CRM
CRM
HubSpot
Integration
Google Sheets
Integration
Razorpay
Integration
Calendly
Integration
Meta Ads
Integration
08Questions
How quickly can I deploy Genie on my website?
A basic chatbot can be live within 24 hours. You upload your product or service information, configure the qualification questions you want asked, and embed a script tag. For WhatsApp, we handle the Business API setup.
Does Genie work in Indian languages?
Yes. Genie converses in 12 Indian languages — Hindi, Tamil, Telugu, Kannada, Malayalam, and more. Visitors can ask questions in their language and receive answers in the same.
What happens to the leads Genie captures?
Captured leads go directly to your CRM, WhatsApp, email, or any integration you configure. Every conversation is logged. Every contact is saved. You never lose an enquiry.
How does Genie handle questions it cannot answer?
When Genie reaches the edge of its training, it escalates gracefully — to a human agent, to a WhatsApp message, or to a callback request. It never invents an answer.
Does Genie invent answers?
No. It answers from approved business knowledge and escalates when confidence is low or the question needs human judgement.
Can salespeople take over a chat?
Yes. Handoff can trigger by lead score, user request, low confidence, or specific keywords such as pricing negotiation.
Can it handle voice calls?
Yes. The voice bot handles inbound qualification, appointment booking, reminders, and first-level query resolution.
How does Genie improve over time?
Orin tracks which questions, objections, and follow-ups correlate with conversion, then suggests stronger scripts and routing rules.
09Keep exploring Genie
Industries
Healthcare
Reduce front-desk call volume and no-show rates through automated confirmation and reminder workflows
Real Estate
Capture and qualify every inbound enquiry instantly, regardless of time of day, and route to the right sales team
Retail & E-commerce
Handle high support volumes without proportional headcount growth; reduce response time to under two minutes
Financial Services
Respond to digital enquiries instantly, qualify leads before human handoff, and reduce drop-off from slow callbacks
Hospitality
Handle reservation enquiries 24/7 without front-desk involvement; reduce missed bookings during peak demand windows
Professional Services
Convert inbound website traffic into qualified conversations without requiring a partner to manage the first touch
Use cases
E-commerce & D2C
How a residential developer uses Genie to convert property traffic into site visits
Real Estate
How an online coaching company uses Genie to book qualified demo classes
Coaching Institutes
How a clinic chain uses Genie to reduce no-shows and front-desk calls
Education Institutions
How a D2C brand uses Genie to handle order and return questions on WhatsApp
Blogs
Guide / 8 min
Why 80% of website leads are lost before a salesperson sees them — and how AI bots fix it
Comparison / 7 min
Voice bots vs live agents: a cost and conversion comparison for Indian SMBs
How-To / 9 min
How to train an AI chatbot on your business in under a day
Case Study / 8 min
Real estate agencies using Genie: a 90-day lead conversion study
View all Genie articles