Fragmented Tools
Chat, WhatsApp, calls, tickets, documentation—each in a different system with no shared context.
Customer Intelligence • Powered by Orin™
AI Customer Support That Actually Remembers
Genie is the customer-facing product in the StudAI One platform. Voice agents, chat agents, support automation, and knowledge bases—all connected through Orin™ so every interaction builds on the last.
- Voice, chat, and live agent support in one unified system
- Train on your website, PDFs, FAQs, or knowledge base
- Escalate to humans on WhatsApp, Telegram, or Genie Inbox
The Problem We Solve
Customer support shouldn't be this hard.
Scaling Costs
Growing means hiring more agents. But what if the system could handle volume intelligently?
Slow Responses
Customers wait. Context gets lost between handoffs. Resolution times creep up.
One Platform. Multiple Capabilities.
Genie unifies voice, chat, support, and knowledge—connected through Orin™ so nothing gets lost.
Voice Agent
Natural, human-like voice conversations for sales, onboarding, and FAQs. Embedded on your website.
Chat Agent
Fully customizable AI chatbot for website and multichannel customer support with lead capture.
Support Agent
Ticketing, prioritization, human escalation, and SLA workflows — all automated.
Documentation Agent
Auto-creates and maintains knowledge bases, FAQs, SOPs, and product documentation.
Content Agent
300+ templates, AI writing tools, and document editor for all business content needs.
Shared Intelligence
All agents share the same knowledge and continuously learn from every interaction.
AI Voice Agent — Web Voice Assistant
Real-time conversational AI embedded on websites. Talks like a real human for sales, onboarding, and FAQs.
Natural Voice Conversations
Human-like voice interactions powered by your business data — PDFs, websites, CSVs, FAQs.
Website Guide
Guides users across website pages, acting as a sales assistant or support representative.
Lead Collection
Captures name, email, phone, and intent automatically during conversations.
Multilingual Support
Speaks in the customer's preferred language with automatic language detection.
Custom Persona
Set custom persona, tone, and language to match your brand personality.
One-Line Deploy
Single embed script. Works with any website — WordPress, Webflow, or custom code.
AI Chat Agent — Customer Support Chatbot
Fully customizable AI chatbot for support and engagement with multichannel escalation.
Custom UI & Branding
Match your brand with custom colors, welcome messages, and conversation starters.
Multiple Data Sources
Train on websites, PDFs, CSVs, text, or existing knowledge bases.
Lead Capture
Collect visitor information before chat to qualify leads automatically.
Human Escalation
Seamless handoff to WhatsApp, Telegram, Facebook Messenger, or Genie Inbox.
Auto-Ticket Creation
Automatically creates support tickets with priority routing based on intent.
Brand Personality
Add emojis, adjust tone, and use custom phrases to make support feel human.
File Attachments
Customers can upload screenshots, invoices, or documents for faster resolutions.
Smart Guardrails
Set rules to ensure compliance, legal requirements, and brand voice are always followed.
Support Inbox & Ticketing System
Built-in support desk with unified inbox, ticket management, and SLA workflows.
Unified Console
See all conversations from all channels in one place. Assign, tag, and track from a single dashboard.
- Full conversation history with AI highlights
- Ticket creation and assignment
- Priority levels and routing
- Internal notes and resolution summaries
Team Collaboration
Agents can join conversations, take over, and improve Genie with feedback.
- Instant alerts for urgent escalations
- Team routing and SLA tracking
- Secure transcripts and audit logs
- SLA workflows (roadmap)
Knowledge Base & Documentation Engine
Genie automatically builds and maintains your documentation. No more outdated help articles.
Auto-Generated Content
Help articles, FAQs, SOPs, product documentation, and internal guides — created automatically.
Autonomous Learning
Learns from chats and tickets. Updates answers automatically as your business evolves.
Smart Search
Customers find answers instantly with AI-powered semantic search across all your content.
AI Writer & Document Editor
A complete AI-powered writing workspace with 300+ templates and 15+ smart tools.
300+ Templates
Ready-to-use templates for emails, proposals, reports, marketing, and more.
Word-like Editor
Familiar editing experience with AI assistance built right in.
Export Anywhere
Export to PDF, DOCX, TXT, HTML, or Markdown with one click.
15+ AI Tools
Rewrite, expand, shorten, translate, summarize, grammar fix, tone change, and more.
Smart AI Writing Tools
Rewrite
Expand
Shorten
Translate
Summarize
Grammar Fix
Tone Change
Bullet Conversion
Outline Generator
Heading Generator
Continue Writing
Format Improvement
Plagiarism Reduction
Professional Tone
Creative Tone
Who Uses Genie
From startups to enterprises, Genie scales as the AI Front Office for any business.
💼 SaaS & Product Teams
Automate onboarding, billing questions, and product support at scale with voice and chat agents.
🛒 Ecommerce Stores
Handle orders, returns, and shipping questions 24/7 with AI sales assistants.
🎓 Education Platforms
Answer admissions, course questions, and student support with voice-enabled AI.
🏢 Enterprise Teams
Hybrid AI + human support with compliance, audit logs, role controls, and on-premise options.
Voice Agent Use Cases
Deploy voice AI for sales, support, and customer engagement.
🎙️ Website Sales Assistant
Convert visitors with real-time voice conversations on your website.
📦 Product Walkthroughs
Guide customers through features with interactive voice demos.
🚀 Customer Onboarding
Onboard new customers with personalized voice-guided setup.
❓ 24/7 Voice FAQs
Answer common questions instantly with always-on voice support.
Works Everywhere
Deploy on any channel. Integrate with the tools you already use.
Website & Apps
Add one script tag. Works with WordPress, Webflow, or any custom website.
WhatsApp & Messaging
Deploy on WhatsApp, Telegram, Facebook Messenger with template management.
Email & Helpdesk
Connect shared inboxes, auto-categorize tickets, and trigger workflows.
CRM & Webhooks
Integrate with Salesforce, HubSpot, Zoho, or any CRM via API.
Measurable Impact from Day One
Customers rely on Genie to replace fragmented tools and scale their front office.
₹25-40K
Saved per support agent monthly with AI automation.
70%
Faster response time compared to human-only support.
24/7
Always-on voice and chat coverage across every time zone.
5-in-1
One platform replaces chatbots, call agents, helpdesks, docs teams & writers.
Transparent, Affordable Pricing
Tiered SaaS + usage-based pricing. Start free, scale as you grow.
Free
Get started with basic AI support.
- 1 Chatbot
- 1 Knowledge source
- 50 chats/month
- 10 writer generations
- No voice agent
₹0/month
Starter
For small teams launching AI support.
- 1 Chat Agent
- 300 chats/month
- Unlimited knowledge uploads
- 50 writer generations
₹499/month
Growth
For growing businesses needing voice + chat.
- 3 Chat Agents
- 2 Voice Agents
- 1,000 chats/month
- 30 minutes voice usage
- Unlimited writing
- Multichannel escalation
₹1,499/month
Scale
For fast-scaling companies with teams.
- 5 Chat Agents
- 5 Voice Agents
- 5,000 chats/month
- 100 minutes voice usage
- Team workspace
- API access
₹2,999/month
Enterprise
Tailored deployments with unlimited agents, dedicated compute, on-premise options, voice cloning, and SLA support.
Custom Pricing — Contact Sales
Usage-Based Add-ons
Voice AI
₹300 / 30 minutes
Chat Messages
₹199 / 1,000 messages
AI Writer
₹99 / 100 generations
Knowledge Uploads
₹149 / 10 PDFs
Need a bespoke plan? Let's design it together.
Why Genie Wins
India's first unified Voice + Chat + Docs AI platform.
First in India
The only platform combining Voice AI, Chat AI, Support, Docs & Content in one.
Built for SMEs
Affordable pricing designed for Indian businesses, scalable to enterprise.
Multichannel Escalation
Seamless handoff to WhatsApp, Telegram, Messenger, or internal inbox.
Autonomous Learning
Knowledge base grows automatically from every conversation and ticket.
Affordable Pricing
Usage-based model protects your costs. Pay only for what you use.
Compliance Ready
Data isolation, secure API, role-based access, audit logs for India compliance.
What's Coming Next
Genie is constantly evolving. Here's what's on the roadmap.
Genie Call
Phone-call AI for outbound sales and inbound support via phone lines.
CRM & ERP Integrations
Native connectors for Salesforce, Zoho, Tally, and more.
Voice Analytics
Sentiment analysis, call summaries, and performance insights from voice conversations.
Agent-to-Agent Workflows
Orchestrate multiple AI agents working together on complex tasks.
Enterprise SLAs
Guaranteed uptime, priority support, and dedicated account management.
On-Premise Deployment
Self-hosted option for enterprises with strict data residency requirements.
Common Questions
Everything teams ask before launching Genie.
How long does deployment take?
Most teams launch within a week. Genie guides you through training, simulation, and embedding with step-by-step checklists.
Can we approve responses before they go live?
Yes. Enable moderation mode to review, edit, and approve responses before Genie uses them in production.
Does Genie integrate with our existing CRM?
Absolutely. Salesforce, HubSpot, Zoho, and custom CRMs connect via native integrations or secure webhooks.
How does Genie handle sensitive data?
PII redaction, encrypted storage, region-specific residency, and detailed audit logs keep regulated industries compliant.
What's the difference between Voice and Chat agents?
Voice Agent handles real-time spoken conversations on your website. Chat Agent handles text-based support across all channels.
Can Genie replace our entire support team?
Genie handles 70-90% of queries autonomously. For complex issues, it escalates to humans with full context.
Can StudAI Genie replace customer support tools?
Yes. StudAI Genie combines AI chatbot, voice agents, live agent inbox, and knowledge base in one platform. It replaces multiple separate tools like Zendesk, Intercom, or Freshdesk while providing 24/7 AI-powered automation.
Is StudAI Genie suitable for Indian businesses?
Absolutely. StudAI Genie is built in Chennai, India, with INR pricing, WhatsApp integration, Indian language support, and local payment options. It's designed specifically for Indian startups, SMBs, and enterprises.
Replace Fragmented Tools with One AI Platform
Voice + Chat + Support + Documentation + Content — unified. See how Genie becomes your AI Front Office.