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A Mumbai last-mile logistics company cut time-to-hire from 28 days to 9 days and reduced post-offer failure rate by 74% using Hire

Last-mile logistics company, Mumbai · 1,500+ field employees, 400 annual hires · Measured over 12 months covering two full hiring cycles

28 → 9 days
time-to-hire
70% → 18%
post-offer failure rate
34%
reduction in cost-per-hire
400 hires/yr
managed with same recruiter headcount

70% of hires failing post-offer checks and a 4-week sourcing cycle per batch

Hiring 400 operations staff per year across Mumbai, Pune, and Nashik. 70% of hires were failing background checks or skills assessments after the offer had been made — sometimes after acceptance. Sourcing took 3–4 weeks per batch because the recruiter was manually sifting through 200+ applications per role from Naukri and WhatsApp groups.

Hire surfaces only Prism-assessed candidates; background verification before offer stage

Switched all operations role sourcing to Hire. Candidates are required to complete a Prism assessment before their application is considered. AI matching surfaces only candidates whose Prism score meets the role's minimum threshold — the recruiter never sees candidates who don't qualify. Background verification is integrated into the workflow and completed before the offer stage, not after.

Time-to-hire from 28 to 9 days; post-offer failures down from 70% to 18%

Time-to-hire reduced from 28 days to 9 days. Post-offer failure rate dropped from 70% to 18%. Cost-per-hire reduced by 34% due to elimination of sourcing waste and faster cycle times. 400 hires per year are now managed with the same recruiter headcount.

We were making 100 offers to get 30 clean hires. The waste was enormous — the cost, the time, the impact on operations. Hire changed the math fundamentally.

Head of HR, Last-mile logistics company, Mumbai
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