Guest asks about room availability at midnight. Your front desk is asleep. They book the hotel next door. Genie handles bookings, cancellations, and guest queries 24/7 in multiple languages.
Discover how AI transforms traditional workflows and solves critical pain points.
Travel decisions happen at 11 PM. Business travelers book after work. Families research after kids sleep. Your team works 9-6.
International guests need English. Domestic tourists prefer Hindi or regional languages. Hiring multilingual staff is expensive.
'Is breakfast included?' 'Pool timings?' 'Airport distance?' - staff answers the same 30 questions hundreds of times daily.
Everything you need to transform your travel & hospitality operations
Connect with your existing tools and workflows effortlessly
Get answers to common questions about Genie for Travel & Hospitality
Yes, Genie checks real-time availability, processes bookings, sends confirmations, and handles modifications - all automatically.
Yes, integration with Booking.com, MakeMyTrip, Goibibo, and other OTAs. Availability and pricing stay synced across all channels.
English, Hindi, and 10+ regional Indian languages. Auto-detects guest language and responds accordingly.
Genie acknowledges complaints, collects details, and routes to appropriate staff with context. Urgent issues get immediate escalation.
Genie captures group booking inquiries, collects requirements, and routes to your sales team with complete details.
Yes, restaurant reservations, menu queries, special requests, and dietary requirements - all handled through the same system.