Your support inbox is full of 'How do I...?' questions. Your docs exist but nobody reads them. Genie actually resolves 65% of tickets - not just deflects. API-first, INR billing, and actually affordable.
Discover how AI transforms traditional workflows and solves critical pain points.
You wrote 200 help articles. Users still ask 'How do I export data?' 50 times a month. They don't search - they expect answers handed to them.
$74/seat/month. Your team grows, bill doubles. Per-seat pricing punishes growth. You're paying more for support than some customers pay you.
Your current bot says 'Search our help center' and users hate it. Deflection isn't resolution. CSAT drops because the bot wastes their time.
Everything you need to transform your saas companies operations
Connect with your existing tools and workflows effortlessly
Get answers to common questions about Genie for SaaS Companies
Genie offers 80% automation out-of-the-box vs Intercom's manual bot building. 1/3rd the cost with INR billing. Better AI that actually resolves tickets, not just deflects.
Yes, Genie is API-first. Embed in your app, connect to your backend for real-time data, trigger actions based on user context.
Yes, connect your billing system (Stripe, Razorpay) and Genie answers plan, usage, invoice queries. Can even handle upgrade/downgrade requests.
Yes, Genie guides new users through setup, answers 'how do I' questions, and provides contextual help based on where they are in your app.
Enterprise plans include SSO, SOC 2 practices, custom data retention, and SLA. Perfect for B2B SaaS selling to enterprises.
Genie charges by conversations, not seats. No per-user fees that explode as your team grows. Starts at ₹4,999/month vs Intercom's $74/seat/month.