Missed calls mean missed appointments. Patients need appointment slots, test results, doctor availability - not voicemail. Genie handles patient queries 24/7 while your staff focuses on care.
Discover how AI transforms traditional workflows and solves critical pain points.
Your receptionist handles 3 calls while 10 go to voicemail. Each missed call is a potential patient lost to the clinic down the street.
Double bookings, no-shows, last-minute cancellations. Staff spends hours playing calendar Tetris instead of patient care.
'What are your timings?' 'Is Dr. Sharma available tomorrow?' 'Where are you located?' - the same 20 questions consume 60% of call time.
Everything you need to transform your healthcare & clinics operations
Connect with your existing tools and workflows effortlessly
Get answers to common questions about Genie for Healthcare & Clinics
Yes, Genie follows HIPAA guidelines for patient data handling. Conversations are encrypted, access is logged, and patient consent is managed. Perfect for clinics handling sensitive medical information.
Yes, WhatsApp is the primary channel. Patients check doctor availability, book slots, receive confirmations, and get reminders - all on WhatsApp.
Genie connects with popular EMR systems in India. Patient history and appointment data sync automatically. Custom integrations available for enterprise plans.
Automated reminders at 24 hours and 2 hours before appointment. Easy rescheduling if patients can't make it. Clinics report 40% reduction in no-shows.
Yes, perfect for multi-doctor clinics and chains. Each doctor has their own schedule, and patients can choose based on availability and location.
Genie identifies urgent queries and immediately routes them to on-call staff or provides emergency contact information. Non-urgent queries handled automatically.